Shopper-First Retailing

What Consumers Are Telling Us About the Future of Shopping
Commerce

We partnered with Salesforce to understand how consumers are shopping in-store, on mobile, and through social channels.

Through our analysis of shopper behaviors, preferences, and motivations, we identified four elements that make up the foundation of shopper-first retailing.

Read the full report for key findings we uncovered, real-world examples, and practical steps for the path forward.

More Insights

Locations

46 Cities.
5 Continents.
1 Vision.