Conversational Computing

The Ultimate Frictionless Experience
Customer Experience

By 2020, Gartner expects that zerotouch user interfaces will be available on two billion devices, including smartphones and IoT technologies.

Today, the prevalence of in-home voice assistants, not to mention  voice-powered interfaces on smartphones, already has marketers questioning how to quite literally be part of the conversation.

In this paper, we explore the various technologies driving voice conversations and delve into how this will affect current search and customer experience strategies.

Read on for concrete examples of how conversational computing is permeating various industries, as well as  practical recommendations for marketers to remain relevant as the trend grows.

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