Our belief in the power of knowledge pushes our data science team to stretch the boundaries of what machine learning can achieve to deliver breakthrough customer experiences. We combine our comprehensive solutions, developed in partnership with Microsoft, with our robust bespoke methodology for optimizing commerce solutions. Among our other partners in data sciences are Google and IBM Watson.
The COSMOS Cognitive Experience APIs Marketplace: A fully managed platform as a service (PaaS) that enables you to build digital experiences that are more intelligent, engaging and discoverable. COSMOS also enables brands to integrate artificial intelligence services capable to see, hear, speak, understand and interpret customer needs using natural methods of communication.
- Predict what will happen with state-of-the-art machine learning algorithms
- Improve your decision-making processes and prescribe recommendations on which actions to take
- Simplify and automate decision making when dealing with complex problems that involve multiple variables
IDIOM: We have developed a solution that aggregates individual behavioral data across a wide range of sources. This allows us to generate real insight as to what actually drives behavior based on hard data and not just hypothesis.
NUI: This is our conversational/assistant platform, inclusive of both technology and experience. We can deploy it based on Google, IBM, Microsoft and Facebook technology stacks.
Business Results Optimization: Machine learning can move the needle very quickly for firms as it relates to commerce recommendations, churn reduction and other key metrics, but making this systemic isn’t always easy. We partner with the leading machine learning firms and have developed an outcome-based approach with three key steps:
- Audit: Review of data streams and the surrounding infrastructure, people, processes and customer experiences
- Action: The process of transformation. Data is mined. Systems are re-engineered. Processes are changed.
- Activate: Exploits data to maximize ROI through automated decision making and personalization